Our Cancellation Policies


  1. Cancellations due to Weather

    If weather conditions change and it is reported to be too cold or too rainy for a successful release on your event date, you may cancel your order and receive a full refund, given that you cancel at least four days before your event date.

  2. All other Cancellations

    Any cancellation that is not weather related, will be charged a 10% fee.


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